CUSTOMERS FROM: UNITED KINGDOM
We provide free DHL Express Shipping on all orders over £250.00.
DHL Express Shipping is available for a flat rate of £15.00 on all orders under £250.00

CUSTOMERS FROM: EUROPE (REGION 1)
We provide free DHL Express Shipping on all orders over €250.00.
DHL Express Shipping is available for a flat rate of €15.00 on all orders under €250.00

CUSTOMERS FROM: EUROPE (REGION 2)
We provide free DHL Express Shipping on all orders over €500.00.
DHL Express Shipping is available for a flat rate of €40.00 on all orders under €500.00

CUSTOMERS FROM: OTHER INTERNATIONAL REGIONS
The currency that you shop with is determined by your shipping destination and will be displayed at checkout before completing your purchase.
We provide free DHL Express Shipping on all orders over £500.00.
DHL Express Shipping is available for a flat rate of £40.00 on all orders under £500.00

Europe Region 1 - Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Guernsey, Hungary, Ireland, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Vatican City.
Europe Region 2 - Albania, Andorra, Armenia, Belarus, Bosnia & Herzegovina, Georgia, Gibraltar, Greenland, Iceland, Montenegro, Macedonia, Russia, Turkey, Ukraine.
Other International Regions - Bahrain, Iraq, Israel, Jordan, Kuwait, Lebanon, Oman, Palestine, Qatar, Saudi Arabia, United Arab Emirates, Yemen, Algeria, Egypt, Morocco, Tunisia, Mauritius, South Africa.
If your country is not listed here, please contact customercare@bondiborn.com for a shipping cost estimate and to place an order.

Your order will be processed, packed and shipped from our Sydney warehouse within 24 hours (excluding weekends and public holidays). We use DHL Express to ship our orders. DHL's advice is that this can take between 2-7 business days. BONDI BORN is not responsible for any delays caused by DHL or destination customs clearance processes. For more information, please contact customercare@bondiborn.com, or see our shipping page for more details.

Your tracking information can be found on your shipping confirmation email which will be sent to you once your order has been packed and shipped. If you are unable to track your order, please contact customercare@bondiborn.com.

We are unable to cancel an order once it has been processed by the warehouse. Please contact customercare@bondiborn.com as soon as possible to amend the delivery address or to change items in your order.

Your happiness is the most important thing to us here at BONDI BORN, so if you’re not 100% satisfied with your purchase, you can return it for a full refund, or credit note valued at 115%. Please see our shipping page for more details.

For all customers, it is solely your responsibility to have your order returned to our Sydney warehouse before we are able to process a refund or credit note.

Promotional sale items are eligible for a return, providing you notify us within 14 days of receiving your order. Once this timeframe has passed, we will not be able to process the refund or credit note.

Item(s) purchased that are described as 'Final Sale' are not eligible for a refund unless faulty.

Follow the prompts here to request a return.

We will keep a close eye on your return order as it is in transit. Once your return has arrived at our centre, we will inspect the returned garment(s) to ensure it meets our return standards. We will then process your refund within 24 hours of receiving your return (excluding weekends and public holidays).

Once your return has been processed, you will receive an automated email. The funds may then take up to 10 business days to appear in your account.

We accept Visa, MasterCard, Amex, PayPal, Google Pay, as well as Clearpay.

Customers are responsible for paying taxes and duties for importing into your country from Australia.

Upon checkout, we will determine the cost of these duties and taxes based on your shipping address, and they will be added to the cost of your purchase. Your delivery will be marked as duty paid (DDP) and no further taxes or duties will be payable by you at the time of delivery.

Some regions do not accept duty paid (DDP) shipments, therefore we will provide you with an estimate of these charges at checkout, and you will be required to pay the duties and taxes charges upon delivery. We suggest that you contact your local customs/import/mail departments for rates before you place an order to avoid any surprises. 

The currency that you shop with is determined by your shipping destination and will be displayed at checkout before completing your purchase.
If your local currency is unavailable, your order will be charged in GBP.

Please check that your browser settings do not have locations blocked. If you have trouble checking out in your currency, please contact customercare@bondiborn.com.

When ordering from BONDI BORN, you agree to pay any Customs, Import Duty and Tax charges which may be imposed by your government. 

We are not able to offer a refund for returned goods, which are returned because the customer wishes to avoid paying any customs duties imposed. If you refuse to pay any Customs, Import Duty and Tax charges imposed and thereby prevent delivery of your order, you will remain liable for the purchase price of the product(s) and any Customs, Import Duty and Tax charges or penalty imposed by your government. Please refer to our Terms & Conditions for more information.

Customs duties or taxes are not payable by BONDI BORN and you will not be reimbursed for any duties or taxes charges.

Please refer to our Terms & Conditions for more information.

Sizing on this site is in AU and UK dress sizes. 
Using a soft tape measure, measure your bust & hips at their largest point and refer to the guide to understand what size will be the best fit for you.

Our Sculpteur fabric is designed to fit firm. Size up if you are between sizes.

To find your perfect size, please refer to our size guide page. If you have specific sizing questions, please contact BONDI BORN customer service at customercare@bondiborn.com.

Most of our one-piece swimwear and bikini tops have removable bra cups, however some pieces may not include bra cups. Please refer to each individual product description for details or contact customercare@bondiborn.com if you have any questions regarding sizing & fit. 

Check the term & conditions, and expiry date of the offer as most coupon codes are only valid for a limited amount of time or may not be applicable to all products. Coupon codes/vouchers are valid for one use only. If you’re still having problems, please contact customercare@bondiborn.com.

Email customercare@bondiborn.com for all general enquiries. We will try to respond by the next business day.